Privacy Policy

1. Information Collection

We may collect the following categories of information when you interact with our website, complete a purchase, or communicate with us:

• Device Information: IP address, browser specifications, operating system details, device type and characteristics.
• Usage Data: Page navigation patterns, session duration, interaction metrics, product viewing history.
• Communication Records: Email correspondence, customer support interactions, product reviews, survey responses.

2. Information Usage

The information we collect serves multiple operational purposes, including:

• Processing and fulfilling product orders
• Providing customer support and addressing inquiries
• Enhancing website functionality, product offerings, and service quality
• Delivering order confirmations and shipping status updates
• Communicating about product releases, promotional offers, and company updates (with opt-in consent)
• Implementing fraud prevention measures and securing transactions
• Complying with applicable legal requirements and regulations

3. Information Sharing Practices

We may share your information with:

• Service Providers: Entities that facilitate our business operations (payment processors, shipping services, hosting providers).
• Business Partners: Trusted organizations that assist in service delivery and improvement.
• Legal Authorities: When required by law, court order, or to protect our legal rights and interests.

We maintain a strict policy against selling personal information to third parties.

4. Data Security Measures

We implement industry-standard security protocols to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. While we employ comprehensive security practices, no data transmission or storage system can guarantee absolute security.

5. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance user experience, analyze site performance, and personalize content. You can manage cookie preferences through your browser settings, though disabling certain cookies may impact website functionality.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access personal information in our possession
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receiving your information in a structured, machine-readable format)
• Withdraw consent for processing activities based on consent

To exercise these rights, please contact us using the information in the "Contact Information" section.

7. Children's Privacy Protection

Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Policy Updates

We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Material changes will be communicated by posting the revised policy on this page with an updated "Last Updated" date.

9. International Data Transfers

Your information may be processed in countries outside your country of residence, which may have different data protection regulations. We implement appropriate safeguards to protect your information during international transfers in compliance with applicable laws.

10. Contact Information

For questions regarding this Privacy Policy, please contact us at:

Oymsae Solar
700 Brazos St
Austin, TX 78701
United States
Important: For product support inquiries, please contact us EXCLUSIVELY through your Amazon account.